Cheshire Medical Specialties, Inc. established 1980

"Where quality doesn't cost, it pays"

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Terms and Policies

 

TERMS:

Net 30 days to approved accounts. Past due accounts will accrue service charges at the rate of 1 1/2% per month (18% annually) on the unpaid balance.  To become an approved account we may ask for a deposit and credit references. All costs of collection will be borne by the purchaser.

PRICES:

All prices are subject to change without notice.  All prices are F.O.B. Cheshire, CT (you pay the freight and handling) unless otherwise agreed upon. We are not responsible for typographical errors.

GUARANTEE:

All instruments supplied by Cheshire Medical Specialties, Inc. are guaranteed to be free from defects in materials and workmanship for the life of the instrument.  This does not include misuse, abuse, or normal wear and tear.

Equipment supplied by Cheshire Medical Specialties, Inc. such as Antepartum Monitors, Autoclaves, Bone Densitometers, Dopplers, Colposcopy, Cryosurgery, and Electrosurgery equipment,  carry the original manufacturer's warranty.  All service and warranty issues will be handled directly by the manufacturer.  Please call for warranty information before ordering. 

REPAIRS:

Cheshire Medical Specialties, Inc. will repair or replace at it’s option, any instrument supplied by Cheshire Medical Specialties, Inc. free of charge, if it is found to be defective in either materials or workmanship.  We also offer full repair service for those instruments that are not defective or are manufactured by other companies.  At your request we would be happy to quote you on the cost and turnover time for any instrument repairs you may have.

Items sent for repair must include a return address and phone number, as well as an explanation of the problem and type of work to be done.

As mentioned above, any repairs to equipment will be handled by the manufacturer. 

RETURNS:

No returned merchandise will be accepted unless prior authorization to return has been given by Cheshire Medical Specialties, Inc.  This authorization may be either verbal or written.

Instruments may be returned for full credit or exchange within 30 days from the date of invoice (must be in new resalable condition).  Under certain circumstances a restocking fee as high as 25% may be levied.  No credit or exchanges will be given after 30 days.  Sterile products may not be returned for either credit or exchange, unless it was our error in shipping.

Antepartum Monitors, Autoclaves, Colposcopy, Cryosurgery, Dopplers, Electrosurgery equipment or any other equipment, may be returned within 30 days (must be in new resalable condition and have all documentation and a blank warranty card) , but a restocking fee as high as 25% may be levied, depending on the manufacturer’s policies.  This does not apply if the reason for the return was our error.

Freight charges will not be credited for any returned item unless it was our error in shipping.

Freight charges for returned goods will be the responsibility of the purchaser, unless it was our error in shipping.

 

Copyright Cheshire Medical Specialties, Inc. © 2017      e-mail: chesmed@yahoo.com       phone: 800-243-3020       fax: 203-250-0557